Singer Customer Support Officer Job Vacancies 2025

Singer Customer Support Officer Job Vacancies 2025

Available Vacancies:

Applications are invited

Customer Support Officer

Organization: Singer (Sri Lanka) PLC

Job Profile

A minimum of 01 year of experience in a similar role.
Passed G.C.E. Ordinary Level with “C” Passes for Mathematics and English.
Excellent communication and interpersonal skills: “Bilingual” or “Trilingual” will be an added advantage.
Willing to work 5.5 days a week on a roster basis.
Problem-solving skills with a customer-centric approach.
Proficiency in using computer systems and navigating software applications.

Personal Profile

Handle inbound/outbound calls promptly and professionally.
Address customer inquiries, resolve complaints, and provide accurate information.
Maintain a high level of customer satisfaction through excellent service.
Document all interactions and transactions accurately in our system.
Collaborate with team members and other departments to ensure efficient issue resolution

What is on Offer

An attractive compensation package with performance-based incentives.
Opportunities for career growth and professional development within the group.
A vibrant and inclusive work culture that values teamwork and innovation.

If you match our profile, email your updated CV with contact details of two non-related referees to reach us within 7 days from the date of the advertisement.