Dialog Axiata PLC’s Customer Service Assistant (often interchangeably referred to as Customer Experience Assistant) vacancies are basic, entry-level career opportunities managed by its subsidiary Dialog Business Services (Private) Company (DBS). These roles primarily involve managing customer interactions across mobile, landline, broadband and pay-TV platforms.
Customer Service Officer – Dialog Job Vacancies 2026
Available Vacancies:
Applications are invited
- Customer Service Officer
Organization: Dialog Axiata PLC
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| Closing Date | 2026-10-04 |
| Source | Topjobs.lk (2026.09.27) |
Dialog Axiata PLC is the leading and largest telecommunications service provider in Sri Lanka. A subsidiary of Malaysia’s ‘Axiata Group Berhad’, it is a giant in the country’s mobile telephony sector and a company with the highest market capitalization on the Colombo Stock Exchange.
Some key facts about Dialog can be summarized as follows:
Main services: Mobile and fixed telephony services, high-speed broadband internet facilities (4G and 5G), and satellite television services through Dialog Television.
Digital financial services: Has made a major difference in the digital financial sector in the country through services such as ‘Ez Cash’ and ‘Lesi Pay’.
Technological pioneer: A company that was the first to introduce 3G, 4G and 5G technologies to Sri Lanka and South Asia.
Customer Base: Over 17 million Sri Lankans are connected to the Dialog network.
Dialog, which supports a range of sports, education and community services in Sri Lanka, is consistently recognized as one of the most respected and valuable brands in the country.
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