The Customer Service Officer (CSO) vacancy at Citizens Development Business Finance PLC (CDB) is an entry-level position that is frequently open to school leavers across its island-wide branch network. CDB regularly recruits for this role to manage branch-level customer operations, savings accounts and client relationship functions.
Customer Service Officer – CDB Bank Job Vacancies 2026
Available Vacancies:
Applications are invited
- Customer Service Officer
Organization: CDB Bank
CDB believes in elevating the lives of all Sri Lankans. Our focus is to employ and engage individuals who aspire to grow their careers within a renowned financial entity, working with a dynamic team of industry professionals who are dedicated to raising the bar and setting benchmarks in Sri Lanka’s financial industry.
Customer Service Officer – Ratmalana Branch
We seek a result-oriented dynamic individual with a high degree of motivation, excellent communication skills and ability to work independently. The ideal candidate must be a qualified & talented individual with a can-do attitude, having a sound understanding of the subject matter to make comprehensive decisions, the ability to work as part of a team and possess the determination to succeed in a challenging environment.
Job Profile
- Providing required services to existing customers and potential customers to expected standards
- Assisting customers in filling deposit and saving documents and ensuring all documents are accurate and provided to the branch
- Coordinating with relevant divisions at head office on savings and deposit functions
- Creating business awareness to attract new customers
- Accurately handling cash and working on instructions
Qualifications and Experience
- Between 19 or 22 years
- 3 passes at the G.C.E. A/L examination and minimum of C passes for English and Mathematics at the G.C.E.O/L examination
- Excellent communication skills
- Sports/extracurricular activities will be given due recognition
- School leavers with positive attitude are encouraged to apply
Benefits
- Attractive remuneration package with incentive based rewards
- On-the job training and career guidance
- Ability to grow in a fast growing company
Rewards and remuneration commensurate with qualifications, competencies and ability with a well-defined career path await those
with ambition, motivation and a willingness to perform.
Please e-mail your CV together with contact details of two non-related referees indicating the position applied/preferred location in the
“Subject” line and e-mail to:
View Customer Service Officer – CDB Bank Job Vacancies 2026 Advertisement (English Edition)
| Download English Edition Job Advertisement | Download PDF |
| Send Your CV | [email protected] |
| Closing Date | 2026-07-02 |
| Source | topjobs.lk (2026/06/18) |
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