Superintendent Job Vacancies – Airport and Aviation Services Ltd

Airport and Aviation Services (Sri Lanka) (Private) Limited (AASL) is a fully state-owned company vested with the statutory authority to manage, operate, and develop civil airports and air navigation services within Sri Lanka. Established in 1983 and headquartered at the Bandaranaike International Airport (BIA) in Katunayake, the company serves as the primary corporate mechanism for channeling the economic benefits of the civil aviation industry to the State.

Superintendent Job Vacancies – Airport and Aviation Services Ltd

Available Vacancies: 

Applications are invited for the Ground Operations Superintendent job vacancy at the Airport and Aviation Services (Sri Lanka) Ltd.

• Ground Operations Superintendent

Organization: Airport & Aviation Services Ltd

POST OF SUPERINTENDENT GROUND OPERATIONS (PASSENGER)

Job Scope

Responsible for ensuring high standards of passenger service in ground handling operations, in compliance with AASL standards, while maintaining safety, security, operational efficiency, and consistent KPI performance for domestic and international flights.

Key Responsibilities

• Manage and deploy manpower and equipment efficiently for domestic and international flight operations.
• Ensure smooth passenger handling, minimize complaints, and maintain effective coordination with airlines, airport authorities, and stakeholders.
• Handle flight disruptions and operational challenges to reduce passenger inconvenience.
• Coordinate arrival and departure processes to ensure punctual and efficient operations.
• Represent the company during airline and regulatory audits, ensuring full compliance with AASL, IATA, and company standards.
• Plan and manage resources to achieve on-time performance and high customer satisfaction.
• Maintain staff grooming, service quality, housekeeping, and workplace standards.
• Coach, guide, and evaluate staff, identify training needs, and support career development.
• Make timely decisions impacting safety and security of ground operations.
• Perform any other responsibilities assigned by the Head of the Division or an authorized officer by him.

More Details

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