Team Leader in CDB Job Vacancies 2026
Available Vacancies:
Applications are invited
- Team Leader
Organization: Citizens Development Business Finance PLC
CDB believes in elevating the lives of all Sri Lankans. Our focus is to employ and engage individuals who aspire to grow their careers within a renowned financial entity, working with a dynamic team of industry professionals who are dedicated to raising the bar and setting benchmarks in Sri Lanka’s financial industry.
Team Leader – Contact Center
Step up your career by leading a motivated team of Contact Center associates! We seek an experienced Team Leader to drive performance and ensure excellent service delivery.
Responsibilities
- Manage and motivate the Contact Center team to achieve set KPIs
- Monitor and improve team performance and quality standards
- Provide coaching, training and feedback to agents
- Collaborate with management to enhance processes
Requirements
- Proven experience in a team leader role within a Contact Center
- Strong leadership and communication skills
- Ability to analyze performance metrics and implement improvements
- Be below 30 years
Rewards and remuneration commensurate with qualifications, competencies and abilities, with a well-defined career path awaits those with ambition, motivation and a willingness to perform.
Please e-mail your CV together with contact details of two non-related referees indicating the position applied for in the “Subject” line of the e-mail to careers@cdb.lk
View Team Leader in CDB Job Vacancies 2026 Advertisement (English Edition)
CDB%20Team%20Leader%20Job%20Vacancies%202026
| Download English Edition Job Advertisement | Download PDF |
| Send Your CV | careers@cdb.lk |
| Closing Date | 2026-01-21 |
| Source | topjobs.lk (2026/01/07) |
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