Coordinator Job Vacancies in Dialog Axiata PLC 2024
Available Vacancies:
- Coordinator Job Vacancies
Organization: Dialog Axiata PLC
Description
- Analyze BI reports, debtor behaviors, and Group Collection Reports.
- Monitor, provide guidelines, and take preventive actions to minimize debtors.
- Review credit clearances and aging reports to propose initiatives for better recoveries.
- Coordinate credit-related IT/system issues, escalating them to IT when necessary.
- Conduct credit checks on new products and ensure specification confirmations.
- Develop and monitor the credit action plan for collection maximization.
- Authorize credit approvals across Dialog products, adhering to KPIs and SLAs.
- Ensure timely submission of credit control management reports with forecasts.
- Prepare monthly dashboards (Slippage, Collection Efficiency, DSO for TV Retail).
- Finalize and analyze customer reports, coordinating credit actions based on profiles.
- Provide insights to improve credit risk management and customer experience.
- Monitor trends, collection drops, and propose improvements.
- Drive adoption and optimization of digitization, researching best practices.
- Manage continuous process improvements to meet targets.
- Conduct reviews and propose changes based on market trends and benchmarks.
- Oversee collection efficiency and debtor slippage, guiding preventive actions.
- Train frontline teams and prepare periodic refreshers for stakeholders.
- Handle complaints and inquiries related to credit.
- Monitor KPIs and SLAs.
Entry Requirements
- Diploma in Management/Accounting/Finance or equivalent.
- Minimum 2 years of experience in credit management/finance.
- Strong decision-making, analytical, negotiation, and customer relationship skills.
- Ability to work in a multifunctional environment.
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