Call Centre Executive Job Vacancies in AIA Insurance 2024

Closing Date: 2024-09-25

Call Centre Executive Job Vacancies in AIA Insurance 2024

  Responsibilities

  • Answer inbound calls and provide accurate information to customers.
  • Ensure to attend customer call backs /complaints/ negative feedbacks/ requests within the service standards.
  • Collect new and update existing contact information in the system after validating with the customer.
  • Forward customer requests to relevant departments if and when necessary and follow up until it is completed.

Candidates are required to have

  • A sound educational background with good A/L results
  • Minimum 2 years experience in call center, preferably in Insurance and Banking sector
  • Excellent communication skills in both English and Sinhala Languages
  • Ability to speak Tamil would be an added advantage
  • Strong relationship management skills

Available Vacancies: 

  • Call Centre Junior executive/ Executive

If you are interested, send your CV to [email protected]

Organization: AIA Insurance Lanka Limited

View Call Centre Executive Job Vacancies in AIA Insurance Advertisement

 

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Job Advertisement Download PDF
Sample Job Application Download PDF

 

Source : topjobs.lk ,  aialife.com.lk 

 

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