Call center officer - Arpico Insurance Job Vacancies in 2024

Call center officer – Arpico Insurance Job Vacancies in 2024

Available Vacancies:

Applications are invited

Call center officer

A fully-owned subsidiary of Richard Pieris & Company PLC, one of Sri Lanka’s largest and most successful diversified blue-chip conglomerates with a history of almost 90 years, 50 subsidiary companies and 25,000 employees, Arpico Insurance PLC is a prominent and respected Life Insurance Company that stands among the top 10 Life Insurers of Sri Lanka.

Arpico Insurance PLC is a Company that is dedicated to build an open, inclusive workplace that offers continuous opportunities for professional & personal development and progression. In line with our growth strategies focused on enhancing our geographical footprint, product portfolio, service offering and customer experience, we are on the lookout for dynamic, motivated and talented individuals with a ‘can do’ attitude to join our team.

OFFICER – CALL CENTRE

A fantastic opportunity awaits outgoing and dynamic individuals with experience in customer service to join our Call Center. They will be responsible for customer care and for maintaining service levels beyond expectations.

RESPONSIBILITIES:

Enthusiastically attend to inbound and outbound calls.
Provide feedback for customer inquiries and ensure that follow up actions take place.
Attend to customer inquiries empathetically and help them resolve the same.
Assist and continuously update customer information on the System.
To elevate and maintain the Arpico Insurance brand image.

THE IDEAL CANDIDATE SHOULD POSSESS

Successful completion of the G.C.E A/L examination
Proficiency in Tamil is a mandatory requirement
Experience in working in a call center would be an added advantage
Strong PR skills
Ability to handle and work under pressure

Organization: Richard Pieris & Company PLC

Contact Details:

[email protected]

View Arpico Insurance Job Vacancies Advertisement

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Download Arpico Insurance Job Vacancies Job Advertisement	Download PDF
Job Application	Download PDF
Closing Date	2024-07-31
Source	https://www.arpico.com/