HNB Bank Job Vacancies 2025 – hnb.net
Available Vacancies:
Applications are invited
- Call Centre Agent
Organization: HNB Bank
We are Sri Lanka’s premier private sector commercial bank. Our visionary journey has taken us beyond the realms of business as we have made a conscious effort to go where no bank has dared to go; from downtrodden villages long-forgotten, to the world across the shores. The driving force behind this epoch-making journey is our strong team of achievers, affectionately known as the Hatna Family. As we continue to make history and move ahead, we invite dynamic and ambitious individuals to join us in our trailblazing banking saga.
We are looking for bright minds to make banking enjoyable.
Walk In Interview | Call Centre Agent (Fixed Term Contract)
Job Description
We are seeking for motivated and enthusiastic Customer Service professionals to join our dynamic team. The ideal candidate will be part of our inbound contact centre operations handling all customer related inquiries, complaints and requests. This role requires excellent communication skills, a positive attitude, and a drive to meet and exceed end user satisfaction.
Requirements
- Age: 18-25 years
- Language Skills: Fluency in Tamil and English; knowledge of Sinhala will be an added advantage
- Work Hours: Roster basis job(Earliest shift to start at 6 am and last shift to start at 10PM). You will be required to work 5 days a week.
- Skills: Computer literacy, Telemarketing and Customer service
- Experience: Previous experience in Customer service/ Call Center is a plus, but freshers/school leavers are also welcome to apply
- Location: Candidates from or around the Maradana area are encouraged to apply, as the work location will be at HNB Towers, Maradana.
- Flexibility: Willingness to work on shift basis including night shifts to support the 24/7 operation (Transport willbe provided for shifts ending after 8.00pm within radius of 21KM from the Centre). Also candidate should be flexible to work on weekends and public holidays.
Educational Qualifications
- Ordinary Level (Local/London) with minimum 5 “C” passes including English and Mathematics
- Advanced Level (Local/London) with minimum 3 “S” passes
Compensation and benefits
- Selected candidates will be offered an attractive remuneration package plus a performance-based incentive
- Medical insurance
- Transport during night shifts
- Comprehensive training on all banking products, systems and customer handling etiquette
- Flexible schedules
- Career paths for permanent employment based on minimum eligibility criteria, individual performance and the requirements of the Bank
WALK-IN INTERVIEWS WILL BE HELD AS FOLLOWS
DATE : 07 th May 2025TIME SLOT: 9.00 am to 12.00 pmLOCATION: HNB Towers, Level 14, No. 479, T.B. Jayah Mawatha, Colombo 10.
Please bring a copy of your Curriculum Vitae and NIC
View HNB Bank Job Vacancies 2025 Advertisement (English Edition)
HNB%20Bank%20Job%20Vacancies%202025%20-%20hnb.net%201
| Download English Edition Job Advertisement | Download PDF |
| Job Application | Click Here |
| Closing Date | 2025-05-07 |
| Source | hnb.net |
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