Call Center Representative Job Vacancies in Hatton National Bank 2024

Call Center Representative Job Vacancies in Hatton National Bank 2024

Job Role About Call Center Representative Job Vacancies in Hatton National Bank

A call centre agent provides customer support by handling inbound and outbound calls, addressing and resolving inquiries, and offering product or service information. They ensure customer satisfaction and efficient solutions while maintaining detailed records of interactions.

Requirements:

Ordinary Level (Local/London) with minimum 5 Credit passes including Mathematics and English
Advanced Level (Local/London) with minimum 3 simple passes
Willingness to work on a shift basis including night shifts to support the 24/7 operation (Transport will be provided for shifts ending after 8.00pm with in a radius of 21km from the office)
Ability to work in weekends and public holidays
Ability to work under pressure
Computer literacy and proficiency in data entry operations
Must be a team player with a positive attitude
Should be energetic and enthusiastic with willingness to learn