Executive Officer- Seylan Bank Job Vacancies 2026
Available Vacancies:
Applications are invited
- Executive Officer
Organization: Seylan Bank PLC
Executive Officer – Premier Cards
Job Responsibilities
- Handle all Premier Cardholder (High Net Worth Segment) requests / queries received via all customer touch points.
- Ensure high level of customer satisfaction with a superior service delivered within given SLAs.
- Coordinate between other Units and Departments to ensure customer requests are fulfilled within given SLAs.
- Conduct and participate in Upsell, Cross-sell & Value-addition Projects at Card Centre.
- Continuous improvement of processes and self-development to exceed expectations of customers & management.
- Manage internal & external communication channels with customers, staff and entities.
- Act as Second in Command of the Cards Customer Service Unit.
The Person
- A minimum of 6 years of experience in banking with exposure to High Net Worth Cards Customer Service.
- Full or part completion of a Bachelor’s degree in banking/ finance or equivalent qualification from a recognized professional body.
- Proficient communication skills in English, both written and verbal.
- Strong inter-personnel and negotiation skills.
If you fulfill the above criteria, we invite you to email your CV along with a recently taken photograph to [email protected] within 7 days of this advertisement.
View Executive Officer- Seylan Bank Job Vacancies 2026 Advertisement (English Edition)
Executive%20Officer-%20Seylan%20Bank%20Job%20Vacancies%202026
| Download English Edition Job Advertisement | Download PDF |
| Send Your CV | [email protected] |
| Closing Date | 2026-03-13 |
| Source | seylan.lk (2026/03/10) |
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